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Cookie Policy

Car-sharing Avigo Autopartage Inc. ("avigo")

Version 1.0 | Effective Date: August 7, 2026 | Last Updated: August 7, 2026

This Cookie Policy explains how Car-sharing Avigo Autopartage Inc. ("avigo", "we", "our" or "us") uses cookies and similar technologies on its website. It should be read in conjunction with our Privacy Policy. Our goal is to simply explain the technologies used, their purposes, and the choices available to you.

1. What is a cookie?

A cookie is a small file or identifier stored on your device, or associated with your browser, when you visit a website. It can allow the site to function properly, remember certain choices, measure site usage, or, depending on the technologies enabled, better understand interactions with our content.

We may also use similar technologies, including browser local storage, pixels, tags, or technical identifiers. In this policy, the term "cookies" includes these technologies when they serve a comparable function.

2. Why avigo uses cookies

avigo uses or may use cookies to ensure the operation and security of the website, to maintain certain preferences, to understand site traffic and performance, and to enhance the visitor experience.

We seek to limit the use of cookies to necessary and legitimate purposes and to provide a clear choice when a cookie is not essential to the operation of the site.

3. Categories of cookies

3.1 Strictly Necessary Cookies

These cookies are necessary for the operation of the site, for security, for session management, for load balancing, for fraud prevention, for language selection, or for other essential functions. They are not used to create an advertising profile. The site may not function properly if these technologies are blocked by your browser.

3.2 Preference and Functionality Cookies

These cookies can remember certain choices, such as language, display preferences, or settings used to enhance your browsing experience. When they are not essential, they should only be activated based on your consent choices.

3.3 Audience Measurement and Analytics Cookies

avigo uses Google Analytics to better understand how visitors use the site, for example, the pages viewed, interactions with the site, technical characteristics of the browser or device, and statistical attendance data. This information helps us measure the performance of the site and improve it. When these technologies collect personal information or allow identification, location, or profiling, their use is subject to applicable consent choices.

3.4 Marketing Cookies and Similar Technologies

avigo may use technologies related to its digital marketing activities only when they are actually activated on the site and when the law and consent parameters allow it. Our use of Brevo primarily targets email communications; simply using Brevo does not necessarily mean that a Brevo cookie is placed on the site. If new advertising or tracking technologies are added, this policy and the consent management tool will be updated as needed.

4. Main providers and technologies

Depending on the functions activated on the site, the following technologies may be involved:

  • Odoo: hosting and operation of the website, session management, preferences, and necessary technical functions;

  • Google Analytics: traffic statistics, audience measurement, and site usage analysis;

  • Google Workspace: operational services that may be used when a visitor communicates with avigo or transmits information, without necessarily implying the placement of a cookie on the site;

  • Brevo: email marketing communications and subscription preference management, depending on the functions used;

  • Twilio: SMS communications when this service is used, without necessarily implying the placement of a cookie on the site.

Providers, cookie names, retention periods, and technical purposes may evolve when the site or its integrations are updated. The cookie management tool displayed on the site is the most convenient source to know the currently activated categories and modify your choices.

5. Consent and management of your preferences

During your first visit, a banner or cookie management tool may allow you to accept or refuse certain categories of non-essential cookies. When your consent is required, these technologies should not be activated until you have expressed your choice.

You should be able to refuse non-essential cookies without losing access to the basic functions of the site. You can also modify or withdraw your consent later using the preference management tool, when it is available on the site.

6. Your browser settings

Most browsers allow you to delete or block certain cookies. The steps vary depending on the browser and device. However, blocking strictly necessary cookies may prevent certain parts of the site from functioning properly.

7. Google Analytics

When Google Analytics is enabled with your consent when required, Google may process certain technical and browsing data to produce statistics on site usage. Depending on the configuration and services used, some information may be processed or hosted outside of Quebec or Canada. avigo applies the contractual, organizational, and assessment measures required by applicable laws before communicating personal information outside of Quebec.

8. Personal information and profiling

Certain online identifiers, IP addresses, browsing data, or device-related information may constitute personal information when they relate to an identifiable person. avigo limits their collection to determined and necessary purposes.

When we use technology that includes functions to identify, locate, or profile a person, we provide the information required by law and the means to activate these functions, when required. These functions are not intended to be activated by default when the law requires a choice from the individual concerned.

9. Retention Period

The lifespan of a cookie depends on its function. Some cookies are deleted at the end of the session, while others may be retained for a specified period. avigo and its suppliers seek to retain information only for the period necessary for the purposes for which it was collected or according to applicable legal obligations.

10. Transfers and Suppliers Located Outside of Quebec

Some technology suppliers may process or store information outside of Quebec. When required by law, avigo assesses privacy-related factors before such communication and takes contractual and organizational measures to ensure adequate protection of the information.

11. Update of this Policy

We may modify this Cookie Policy to reflect legislative, regulatory, technological, or operational changes. The most recent version will be published on our website with its update date. When required, we will provide additional notice or seek new consent.

12. Your Rights and Our Privacy Policy

To obtain information about your rights of access, rectification, withdrawal of consent, complaint, or about how avigo handles personal information collected through technologies, please consult our Privacy Policy.

13. Contact Us

For any questions regarding this policy or the use of cookies by avigo, you can write to us at:

Car-sharing Avigo Autopartage Inc.

5500 Royalmount Ave., Suite 100

Mount Royal, Quebec H4P 1H7

Email: contact@avigomobility.com

Person responsible for the protection of personal information

David Blondot, CEO

Email: info@avigomobility.com